FAQs

  1. Do you ship your products from overseas? I know a lot of you guys dropship from China. Absolutely not! We're a close-knit, family-run business right here in the USA. Every projector ships directly from our facility in Mesa, AZ - ensuring you get your order fast. Plus, you're supporting a local family business and all orders come with a USPS tracking number.

  2. How quickly can I expect my order? We're on it! Most orders within the US typically arrive within 2-3 business days once shipped. We usually get items out the door the same day, but sometimes it might take 1-2 business days to process.

  3. Is this lamp safe for my kids? Totally! Our family values safety. Our lamps are cool to the touch, sturdy, and don't have any nasty chemicals. They're kid-friendly and made for curious hands of all ages.

  4. Any tips on caring for the lamp? Easy peasy! Just dust it off gently with a soft cloth. Avoid letting it get too damp and follow the care guide that comes in the box.

  5. What if I'm not happy with my purchase? Your happiness is our top priority. If something's not right, return it within 30 days for a full refund. Check our full return policy on our website for more details.

  6. Can I play around with lamp settings? For sure! Our user-friendly app lets you tweak colors, brightness, and even schedule when it turns on or off. Dive in and make it truly yours!

  7. I'm thinking of buying a bunch. Any deals? Definitely! We love big thinkers. Get in touch with our team for special bulk purchase rates. You can reach us at originalgalaxyprojector@gmail.com.

  8. What materials did you use for these lamps? We believe in quality and caring for our planet. Our lamps are crafted using environmentally-friendly materials that are built to last.

  9. How do I get in touch if I have questions? We're all ears! Drop us a line at originalgalaxyprojector@gmail.com or head over to our Contact Us page. We're here to help!